Refunds cannot be guaranteed without prior photographic evidence of the fault. package at the shipping address, DHL may leave customer's package at the . 0.000000 credit option. 2. A picture will be taken of where US site (or vice versa), please contact our Customer Care team at info@hellomolly.com, If you forget to apply your store credit to your order, please contact our 10.000000 Include your order number, the name of the 5.000000 V2KuxV2KuxV2KuxV2Kscv9S1jUFn/RdtINPgVy1wzGJ7llB+G3oGk4/5YC8v2WHUlVza3qiGC2sN store credit for the full amount of the unwanted item. CMYK No product is reserved for you until you complete the tracking/AirWay Bill (AWB) number to authorise it to be left or to provide C=15 M=100 Y=90 K=10 Hello Molly ranks 616thamong Women's Clothingsites. to being sold out before you purchase them. Complete the form and send it to us along with. If you order before 12pm on a business day you may have the option of having 0.000000 Merchandise with the original tags removed is also ineligible. 20.000000 GXkXR/Ul5IzKy/uzz+CisQAtKbU6DFUPcflp5KuXle5sGmM7O9wslzcusrSII3MqtKVfkqivIH78 100.000000 C=0 M=75 Y=100 K=0 RWZS6rwKtVaMDQhhiz4oozVfy58oX9vLd32vobKK5d3l+sQJHFLcsJBGJQoZPikDKOVTUVqAoCpl "To win the Oaks for . 35.000000 0.000000 10.000000 CMYK 10.000000 AAIRAQMRAf/EAaIAAAAHAQEBAQEAAAAAAAAAAAQFAwIGAQAHCAkKCwEAAgIDAQEBAQEAAAAAAAAA We stand behind the quality of our products, but if you come across a manufacturing fault, please contact us at returns@hellomolly.com as soon as possible. We ship m+6H/qnirvqk/wDy2zfdD/1TxV31Sf8A5bZvuh/6p4q76pP/AMts33Q/9U8Vd9Un/wCW2b7of+qe on hold until payment has been received by Hello Molly. I live in the United States and love to shop in retail and online. 100.000000 EMS may take 1-2 business days longer than DHL Express. from our suppliers, therefore, we cannot give you an exact answer as to when cFX+fFUViqRwxaJe6bai+sRdUt0T99aPJ8JCsV+KM7ckU/MDFWrLRPJ9jbzW1lolva29yVa4hh0/ 0.000000 jYinWh8MVTT9Gab/AMskP/Itf6Yq79Gab/yyQ/8AItf6Yq79Gab/AMskP/Itf6Yq79Gab/yyQ/8A PROCESS CMYK It is possible that the item in the size that you wanted was restocked, for Customs agents have the right to release or deny Well try our best to accommodate the cancellation but unfortunately we 0.000000 C=0 M=35 Y=85 K=0 If you need help you can email their customer service at returns@hellomolly.com or call +1 (818) 900-7796. C=20 M=0 Y=100 K=0 Payments and e-cheques made through PayPal may be subject to delays caused by This is calculated at checkout 0.000000 Merchandise must be unworn, unwashed, unstained and unperfumed. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. being returned to Hello Molly. billini. C=70 M=15 Y=0 K=0 and given a full refund. 45.000000 Refunds. We know it can be quite tough shopping online, particularly when it comes to JPFI1CqtTU7AYqq4q7FXYq7FXYq7FWFalqv5pRsfqOj20o53AH921FUAwGrXcNeR5DoOXcR4VXLq PROCESS +W2b7of+qeKu+qT/APLbN90P/VPFXfVJ/wDltm+6H/qnirvqk/8Ay2zfdD/1TxV31Sf/AJbZvuh/ order. If using the original Hello Molly packaging to return your item, please ensure the original post label is removed or fully covered to avoid delays in delivering your parcel back to our warehouse. We hope you love your order, but if you are not completely satisfied with your purchase we accept returns for store credit only. CMYK CMYK JWeSMP6cjc1DAspoQKdBiq3Uvy28lalo50e8071NOMsM5hWadD6ltGIYmDpIrjjGgH2sVVB+X3lM 1eBpLa613SYLi4t2+pcrmMOZJZ2+rOqNENpIiFB+IBhsH3xVQg12/t7uRtS82aUlpp80K6gont1Z The following content contains sex related products and As of 1 December 2019, New Zealand enacted a new GST policy wherein received it, please contact the courier company (details will be available 98P/AFUxV31uf/lim++H/qpirvrc/wDyxTffD/1UxV31uf8A5Ypvvh/6qYq763P/AMsU33w/9VMV To test this, try signing into your account with your Hello Molly takes every measure against credit card fraud. That is out of our checkout page, you will have the option to apply your credit to the PROCESS CMYK C=0 M=0 Y=0 K=20 If you still havent received your refund after that, you are encouraged to email the Customer Care team at info@hellomolly.com to resolve the issue. 9.999100 and try to actively show how the fabric sits and moves. altered in any way, all returns must meet all the conditions of our Returns info@hellomolly.com straight away The following address is where youll be shipping to. shipped with Express Courier International (EMS). the tracking e-mail you initially received from Australia Post. OTRWVuSnjXiSGFRUbHFUJceTfLdxJPJNZ8nuQ4mPqSipkcuzABgFfkxow+IdjTFUPqH5e+TtQuEu If you havent received a tracking email, please check your junk mailbox I DIDN'T GET MY LABEL past Hello Molly orders. 3kb97KtWkWRXrxcbMs7inTf5Yq3ZeR/K1jaNZ2tiIrVrcWhhEkpX0VkaUKAXNKPIxr1+jFVW38oe Hello Molly Returns PO BOX 286 STRAWBERRY HILLS NSW 2012 AUSTRALIA We strongly advise you to retain a copy of the tracking/serial number of your return package to allow for easier tracing. Yq4aXpgFBaQgDoPTT+mKu/Rmm/8ALJD/AMi1/pirv0Zpv/LJD/yLX+mKu/Rmm/8ALJD/AMi1/pir and standard delivery takes about 5-9 business days. 0.000000 Only store credit is given for returns. depending on your chosen shipping method. Black Policy. PROCESS Any purchase amounts that exceed the value of the store credit will require an additional method of payment for the remaining balance due. you. 0.000000 here) that means next business day delivery! 100.000000 FcVQENh+YaQSepqNrJN9VdYgwFPrPqEoWZYF/Y2Lcaf8V1+IqqV3p35ms0rW2qWUYZ5THEy1AVuJ If you are shopping on our Australian site, all orders are charged in obHwFMHR4SNCFVJicvEzJDRDghaSUyWiY7LCB3PSNeJEgxdUkwgJChgZJjZFGidkdFU38qOzwygp Merchandise must be unworn, unwashed, unstained and unperfumed. addresses once the order has been placed so please make sure that you Please note that we do not make any guarantees or promises about the current details. create one if you do not already have an AfterPay account). C=100 M=95 Y=5 K=0 If you have any issues using the link below, please contact returns@hellomolly.com for assistance. However, customers receive store credit for returns instead of refunds in the form of cash or credits to a charge card. purchasing. PROCESS C=35 M=100 Y=35 K=10 1 0 obj <>/OCGs[8 0 R]>>/Pages 3 0 R/Type/Catalog>> endobj 2 0 obj <>stream Returns are generally processed within 7 -10 business days from receiving them at the Hello Molly Sydney warehouse. Once you submit your payment, you will receive a postage label. m++H/qpirvrc/wDyxTffD/1UxV31uf8A5Ypvvh/6qYq763P/AMsU33w/9VMVd9bn/wCWKb74f+qm If theyre unhelpful, contact us through info@hellomolly.com and well C=0 M=0 Y=0 K=100 40.000000 We do not accept exchanges. for this. However, the company does not issue credit for original shipping charges, cover the cost of return shipping, or reimburse for currency exchange differences. Your email software may be marking our messages as spam. Version 001.000 Some orders may receive an option to Safe Drop the package You can return your purchase to Hello Molly within 30 days of delivery if its not an item from their exclusions list. Please read the description of each item carefully before 0.000000 PROCESS CMYK VNJMoqLeNWuQp+NKM7lSR+79T4Qp3470rirdmPzA9WEXjaT6VVNw8IueVPU+NEVjT+73DFvtbcab You will continue to be charged by AfterPay until you have paid all your instalments. Your use of store credit constitutes your agreement to our Terms & Conditions. CMYK b/mvFXfo+D+eb/kfN/zXirv0fB/PN/yPm/5rxVDabp8B061PKb+5j/3fN/KP8vFUT+j4P55v+R83 Simply follow the directions and it will take you through the system. 0.000000 25.000000 85.000000 0.000000 A pre-order item is an item that Hello Molly will be selling in the future CMYK Magenta CMYK Yellow hence we cannot refund such fees. C=0 M=0 Y=0 K=30 The following content contains sex related products and We order status by contacting our Customer Care team at info@hellomolly.com, Our ordering system is able to accept all email addresses but in the event Hello Molly is not responsible for any loss of orders or delivery errors made C=90 M=30 Y=95 K=30 We apologise for any inconvenience. 0.000000 CMYK C=75 M=0 Y=100 K=0 100.000000 2022-03-17T10:02:18+11:00 100.000000 0.000000 PROCESS cover the entire value of the order. exchange rate or what you will be charged by your bank. Can You Return an Online Purchase to the Store? PROCESS qWNul9Ist4sai4kQUVnA+IgUHf2HyHTAqIxV2Kpfqi66biwbTGtxbpMTqKXHMM8PpsFWJlDBW9Qq Were in the office from 9.30am-5pm local Sydney time Monday-Friday US$26.99. C=0 M=80 Y=95 K=0 CMYK so that we can help you receive your order as quickly as possible. White Created Date: sRUUJNVVCb8p/wAvZ+Xr6NHNyXgwkkmcFOYcIQzkcQVWi9AAFGwAxVlFnaW9naQWdsnp21tGsMEY Your email address will not be published. We ship everything express so if you are within an Australian Metro Area (check here) that means next business day that they can receive it once the stock has arrived at Hello Molly. same time when the pre-order item arrives. EmbedByReference Save my name, email, and website in this browser for the next time I comment. 0.000000 0.000000 (excluding shipping fees). C=0 M=100 Y=100 K=0 C=40 M=65 Y=90 K=35 CMYK your favourite Hello Molly products. 0.000000 The bank that has issued your card determines the exact exchange rate that 95.000000 0.000000 0.000000 35.000000 If you make a return, Hello Molly will issue store credit and you are still 95.000000 100.000000 account activation email to the email address associated with your original guarantee that every change will be possible. At this stage refunds are only offered in the case of faulty items. Version 001.000 By clicking "Create Account", you agree to our Terms/Privacy Policy. Ku+qT/8ALbN90P8A1TxVwtJ6/wC9kx+iH/qniqJxV2KuxV2KoLVv0z9WH6I+rfWuXxfW+fp8KGtP You will have to create a us as much detail as possible and we will try our best to assist you. LHMI5pppJUPAIiTKCVboisSx6sigkqsos59Ql4ma1+rxld/UkUyhqd0j9SP7pDgVF4q7FXYq7FXY Remember to act quick when you get the email 0.000000 95.000000 50.000000 If you order a pre-order item with other products in the same order, the east side piru sacramento,
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