As a guest of Hotel Xcaret Arte, transportation to Cancun and ferries to the island are included. Its a buffet with the meat that comes to your table on a skewer. They provide vegetarian dietbut some of them are taste like real meat which is so amazing. The vacation shown is based on availability. All Rights Reserved.|Site Map|Terms & Conditions|Your Privacy Rights|CA Notice|Cookie Settings|Your Privacy Choices. Grupo Xcaret's second property, Hotel Xcaret Arte, officially began welcoming guestslast month. The ocean was rough for most of our stay so we didnt get in there but swam in the lagoon a lot. Booking.com does not accept responsibility or liability for any reviews or responses. To guarantee the safety of children, they must always wear a life jacket, as well as follow the instructions of the guides. The most helpful contributions are detailed and help others make better decisions. We invite you to taste the Mexican gastronomy, from an honest offer from these flavor artists, that form part of the Gastronomic Group of Hoteles Xcaret. They decorated. Very attentive, informative, friendly, competent, warm, quick to respond and always made us feel at home. There are more places to choose from in the, Frequently Asked Questions about Hotel Xcaret Arte. 282 L21-3 Colonia Rancho Xcaret, Playa del Carmen 77710 Mexico Visit hotel website 011 52 800 795 4525 E-mail hotel Affiliate website Write a review Check In / / Check Out / / Guests Contact accommodation for availability. The property reserves the right to pre-authorize credit cards before arrival. The food at this rooftop is excellent as well. Among its more than 50 included attractions is the Children's World, available from 9 a.m. to 6 p.m. Junior Suite Ocean View | Beach/ocean view, Egyptian cotton sheets, premium bedding, down comforters, *See fees and policies for additional details or extra charges, Pets are allowed for an extra charge of USD 150 per pet, per stay, Guests under 16 years old are not allowed in the spa, Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation. It is with great pride that we read the aforementioned made such a great impression on your stay at Hotel Xcaret Arte. Please note that all Special Requests are subject to availability and additional charges may apply. After all of that drama, we completed the final transaction and then we received an email saying attendance to a 120-minute sales presentation was mandatory and if we did not go we had to pay the difference in the price of the trip. El mar me trajo hasta aqu. Yes, there's free self and valet parking. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The brand-new Hotel Xcaret Arte features eco-integrating architecture that blends design and nature with love and respect for the Mayan region. We spent weeks trying to speak to an Xcaret representative who could help us. As a guest at this hotel, youll have unlimited access to superb fun parks such as Xcaret, Xel-H, Xplor, Xenses, Xoximilco, Xplor Fuego, Xavage, and Xenotes. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. To activate them just pass your bracelet through the scanner and get creative when it comes to posing. Did Kibi Kibi for breakfast and although it was good we realized we prefer more traditional breakfast so we did Cayuco every other morning. Top room amenities include a minibar, air conditioning, and a flat screen TV. Its too hard to fight the good fight when youre in a different country dealing with thinly-veiled criminals. This place was amazing from beginning to end. Pros: Hotel Xcaret felt like a dream. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Daniel was the best and gave us fabulous recommendations. Overall, I would probably not return since there isn't a good beach there either, but I enjoyed myself. The drinks were watered down or just a bunch of sugar except for the lobby bar or dans bar in fuego. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Food can be delivered to guest accommodation, Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. Children 18 and above are considered adults at this property. We have always been Sandals/Beaches people but this resort looked too good to pass up. Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi. Casa de la Paz will give you the gift of silence and tranquility that very few places have. We always appreciate feedback, and we were delighted to read your kind comments, we are happy to know that you had an unforgettable stay at this paradise, We are so proud by knowing that you enjoyed our exclusive building "Casa de los Artistas with the personalized service from our talented butler team Brenda and Lorena. Click on the Terms & Conditions link below for additional information. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. From beginning to end, it was an exquisite experience. Encanta - Onsite fine-dining restaurant. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Apr 30, 2023. In general, restaurants that offer a buffet will be ideal for children, since they have a wide variety of dishes. Balcony The resort stood apart from others in the area, offering local cuisine, authentic experiences, intricate decor and an All Fun Inclusive concept that wasn't ever seen before. Oh well, I will just have to go back. Receive exclusive information and promotions via email. Furthermore, we would like to express our appreciation for your concerns, and we will work hard to improve our services and facilities. Hotel Xcaret Arte is one of the best hotels I have visited Great food, clean, beautiful facility, helpful employees Easy access to Xcaret parks. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Hotel Xcaret Mexico that suits you best. Inside, your children will have fun in its cenote, its waterfalls, and even a secret adventure with different obstacles and slides for children 6 years and older. Please visit this link//nonce: 160718fe9f2348ba8d220ade4ec90a1b For the best room deals at Hotel Xcaret Mexico, plan to stay on a Monday or Saturday. Some of them even have nearby bars for the enjoyment of adults. Here you will also find activities such as kayaking and paddle that you can share with your children. Tea/Coffee maker The onsite spa has 20 treatment rooms including rooms for couples. It features . As of May 2, 2023, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only on May 3, 2023 start from $954, excluding taxes and fees. Day pass, Te contamos todo Viaje Libre 1.24K subscribers 12K views 1 year. Denme un caf y estoy lista para comenzar el da. We went to Xcaret park for a few hours in the afternoon. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The resort was great but, Ariadna was the best! However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Im hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. American Express, Free WiFi, 60 m The airport shuttle is easy to find and took us about 1 & 1/4 hour to the resort and on the way back was 2 hours door to door to terminal 3. This has turned me off from wanting to return because I dont want to pay full price again after hearing about this deal. Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality. Onsite food and beverages are included in the room price (some restrictions may apply). The cheapest deals can generally be found in September and January. Minibar A special shout out to Karen Espinoza who looked after us at the Artistas roof top pool, she made us feel like royalty every time we visited and was so kind. The Hotel Xcaret Arte doesn't do things by halves. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle, and a snack bar/deli. But because we had already paid a $700 deposit that was non-refundable, we felt obligated to suck it up and pay the remaining price even though it was way higher than what Erick had told us it would be. Property is on or next to a beach and has a private beach (free access). Guests under 16 years old are not allowed in the spa. Huge bummer after a long day of attending an excursion. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Stayed 3 nights in Apr 2023. While cleaned everyday, we found a few roaches in the $700/night room. Located across from the original, Hotel Xcaret Arte is a mirror image. An experience that is built in the Textile Workshop and in the open space activities, that will allow you to enjoy paradise in any way you wish to live it. There was a problem loading the reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Book an all inclusive vacation package to Hotel Xcaret Arte in Riviera Maya. In Casa de la Msica you will find your own rhythm and you will dance with ease and trust to live in your own house. That means that you can always find a great deal for Hotel Xcaret Mexico. I do not have an adventurous palate and that may be why I didnt like Kibi Kibi but all other options we tried were fantastic. Not what youre looking for? This colossal hotel in the Mayan jungle is set up for action and adventure holidays. Reviews are most valuable when they are original and unbiased. //id: 6495542aae264a8f9d3175436c8a8908 All of the staff we interacted with were great, don't get me wrong, but she stood out! The resort, the room, customer service, facilities, and much more was so good and amazing! Just amazing, Staff still learning and a bit slow . Providing Purchasing a Park Pass for Xcaret does NOT give you access to the hotel. The daily breakfast offers buffet, la carte or continental options. There's no capacity for cribs at this property. Search for the cheapest hotel deal for Hotel Xcaret Mexico in Playa del Carmen. Der kalexnde, We are very happy that you have enjoyed the magnificient culinary experience of our hotel that is part of our Mexican traditions. At the hotel, all rooms include a closet. To quickly cover the distance between the two destinations, you should book a private shuttle, while to travel affordably from the airport to the hotel, you should book a spot in a shared shuttle. It's committed to giving guests positive experiences with its excellent service and great value. Inside, your children will have fun in its cenote, its waterfalls, and even a secret adventure with different obstacles and slides for children 6 years and older. This place is beautiful. Erick himself did not return any calls, emails, or text messages. Restaurants encouraged you to order multiple appetizers, main dishes, desserts, drinks which really allowed you to try nearly everything on the menu. We apologize for the inconvenience. Open daily. There is no where to swim on the resort after 6pm. Hotel Xcaret Arte - All-Inclusive pictures - Opens a dialog. Its worth noting that as this hotels staff are trained and sensitive to the needs of people with disabilities, you can count on them to offer you quality assistance each time you need help. It is overwhelming at times but so magical and the food is of course delicious. Hotel Xcaret Mexico is 12.6 miles from Cozumel. When I think of Hotel Xcaret Mxico, I automatically th ink of family vacations thanks to all the parks and activities to which it gives you access, as well as its delicious food, which combines traditional Mexican recipes with the best of international gastronomy. Ocean view There is no photo limit, so share a fun time with your kids while getting beautiful memories to take back home. To begin with, throughout the hotel you will find carts that offer different types of snacks with international options such as ice cream and hamburgers, as well as delicious Mexican options such as esquites, cochinita sandwiches, and even marquesitas. Your contribution should be yours. Thanks to its proximity to the beach and our inlets, Casa de los Artistas will give you postcards that seem to be created over a canvas. Ta Xhido - Onsite restaurant. Pets allowed on request. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. I believe that we were very close to full capacity but at no time did it feel crowded at the pools, beach or restaurants. small life jackets at your disposal and is supervised by lifeguards, so you can relax and take care of your children while you rest with your favorite drink in hand. Everyone, from children to adults, will find something that they will surely want to repeat year after year. Where do you buy a day pass? Dont waste your money on this place! Warm regards Hotel Director Xcaret Arte. Day 3: spent the morning touring the resort. Is parking available at Hotel Xcaret Arte? This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation, Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, Pets allowed (dogs and cats only, 1 per room, up to 9 lbs per pet)*, Free secured, uncovered onsite self parking, Free secured, uncovered onsite valet parking, Free airport shuttle (available 24 hours)*, Free buffet breakfast each morning 7:00 AMnoon, Conference center (26372 square feet of space). All content should be genuine and unique to the guest. However, within the hotel you will find endless activities and spaces that the children of the family will love. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F; guestroom doors are sealed after cleaning. Alternatively, you can cover the 69.3 kmseparating the hotel and the airport via a rental car. We stayed 7 days in Artistas building to give us access to Mexico restaurants. Providing a restaurant, the property also features a terrace, as well as a sauna and a hot tub. Service animals are exempt from fees. Youll also be able to rent a bicycle you can cycle around the neighborhood with, play a round of golf at the nearby Occidental at Xcaret Destination golf course, and go canoeing in the neighboring waters. The new resort - it opened on July 1 -- is the Hotel Xcaret Arte, sister property to Hotel Xcaret Mexico, which introduced a new level of vacation to the all-inclusive market - the 'All Fun Inclusive.'. Does Hotel Xcaret all inclusive have conjoined rooms? The adrenaline and inspiration continue with unlimited access to the most iconic and loved parks in Cancun and the Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage . The adrenaline and inspiration continue with unlimited access to the most iconic and loved parks in Cancun and the Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes. Balcony A key feature of a stay at Hotel Xcaret Arte is the all-inclusive access to all nearby Xcaret parks which boast every type of entertainment you could want in a Caribbean vacation. Youll have a private room with all the hotels amenities. 282, Rancho Xcaret,Playa del Carmen,Quintana Roo. 282, 3.6 miles from the center of Playa del Carmen. The only disappointing part. Youll create many memories at these parks, from eating traditional meals to zip-lining in the Riviera Maya to even descending to caves and underground rivers. Kayaked in the lagoon- very fun and has Xelfie spots. Chetumal - Puerto Jurez Km. When Hoteles Xcaret uses the term all-inclusive, it truly means it. The toilet flushes so hard that the water hits you so you have to be careful. First of all, we were conned by Erick, a hotel employee at the Xcaret Arte, into purchasing a discounted vacation package from Xcaret staff while we were there in March. We spoke to probably four different hotel representatives and they each told us a different story with different numbers. This is primarily because this hotel features accessible amenities, such as suites for guests with limited mobility, operational wheelchairs available on request, and ramps. Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only also has 3 swim-up bars and a Turkish bath, as well as access to a nearby outdoor pool. Adults are not allowed to enter with alcoholic beverages. It was so uncomfortable to continue to tell them to leave you alone, basically, because they wouldn't stop trying to sale you a Time Share or membership. Activities are available from 9 a.m. to 6 p.m. What food & drink options are available at Hotel Xcaret Arte? are not included and are available for an additional cost. Prices are subject to change. Everyone was so friendly, specially the lobby concierge, Cristian who helped us a lot, and Idalia, Ill miss her margaritas!!!! Have fun with onsite activities like cycling and hiking. Las playas wasnt very good and ants will eat you alive. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Day 2: Xenotes tour. Children under 13 years of age can also enjoy them as long as they are accompanied by an adult. Ideally, we'd publish every review we get, positive and negative. However, concierge gives you long-winded speeches about up-sale for Time Shares. The Costco Star Rating assigned to each hotel is only intended as a guideline. The property is a member of Preferred Hotels & Resorts. Open daily. I imagine this trick works well for the hotel with many people. They created, experimented and healed themselves in connection with the deepest parts of Mother Earth. In addition, the beach area puts small life jackets at your disposal and is supervised by lifeguards, so you can relax and take care of your children while you rest with your favorite drink in hand. Free WiFi, Private suite We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences whilst staying with us, we are truly pleased to read we were able to grant you with a pleasant vacation, From the moment this amazing project was created, we were passionate about offering an experience like no other, in a destination where everything flows. It opens at 7 a.m. with a delicious breakfast buffet for the early birds, and later, an la carte menu for lunch and dinner, closing until 11 p.m. for the night owls. Equipped to ensure a comfortable stay, rooms at the resort have slippers, a private balcony and a flat-screen TV. Toggle search panel activation. You are zoomed out too far to see location pins. Went to Las Cuevas for supper that night. We have had horrible encounters with the Xcaret brand. Day 6: Las Cuevas for Sunday brunch- it is worth all the hype. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Yes, Hotel Xcaret Mexico offers free Wi-Fi. Copyright 2008-2023 Costco Wholesale. Additional sorting options might be available (by type of traveler, by score, etc). We verify reviews to ensure the traveler booked with Expedia Group. La clave est en reservar con mucha anticipacin, para apartar la tarifa ms baja e ir pagando poco a poco. Copyright Experiencias Xcaret Web S.A.P.I. I mean a standard room is 600 above and its so not worth it. Property offers upscale design and decor, superior dining venues, manicured grounds, and a high level of service and hospitality. People were overall friendly and nice but not the same in service, We went 6 months ago and it made us want to come a second time. Price per night. We are very concerned to learn about your disappointing. Chino Poblano - Onsite fine-dining restaurant.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. If you want to request something specific, you can do that after you select your rate. Yes, a free airport shuttle is available. Claim your listing for free to respond to reviews, update your profile and much more. Minibar Do you have admission to the resort with the purchase of a xcaret park pass? Carretera Chetumal - Puerto Juarez Km. Every single one of the staff members went above and beyond with a smile on their face. She is truly an asset of the xcaret team and made us want to return as soon as we can. Copyright 19962023 Booking.com. our room for my husbands birthday and left some treats for us too. Located in Playa del Carmen, 5.5 miles from Playa del Carmen Maritime Terminal, Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only provides accommodations with free bikes, free private parking, a fitness center and a garden. The tv is extremely locked down only allowing a couple of apps. La tarifa ms baja para 2022 ronda los $9,000 pesos mexicanos o $450 USD por noche para dos personas. Do not refresh your browser or exit this page. What you should know if you want to take your little ones to the Xiquillos Kids Club: Children from 4 years old and over can stay without parental supervision (parents are only asked not to leave the hotel during that time). The entire hotel is surrounded by different Xelfie spots with beautiful scenarios. We just didnt think it would happen with such a well known hotel brand, but we were wrong. Excellent, the room, the foods, the restaurants, parks, everything amazing, the best of the best!! Attached bathroom They have attendants who will get you a seat. Not all of the staff knows English which can make for some awkward moments and misunderstandings. Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again. Air conditioning Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities. The cheapest price a room at Hotel Xcaret Mexico was booked for on KAYAK in the last 2 weeks was $696, while the most expensive was $1,310. Everything was great, but the service over the top! Travelled as a couple Feb 6-13/23. If after you visit the Children's World, you notice that your little ones still have a lot of energy, don't forget the rest of the family activities you can enjoy in the park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. To travel to the hotel from the airport, you can board a taxi, shared shuttle, or a private shuttle. With 900 suites, nine restaurants and 10 bars, as well as a relaxing spa, each guest will find their personal paradise. Located in Playa del Carmen, 8.9 km from Playa del Carmen Maritime Terminal, Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only provides accommodations with free bikes, free private parking, a fitness center and a garden. Among the four, the master suites are the most spacious and furnished. We appreciate your kind remarks on our Food and Beverages offerings in all restaurants you visited during your stay. Use of the pools and restaurants $100USD. Arenal - This restaurant overlooks the ocean. Visiting the beach during your visit to Riviera Maya is obviously a must. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. At Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xcaret Eco Theme Park. Hugo was our waiter and he set the bar very high. 282, Barcelo Hotels & Resorts in Playa del Carmen, Iberostar Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen. I believe xcaret would do well by getting her input on further training for customer service positions.

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