It should be interesting. Not anymore though because all I got that day was side stares from the cashiers and even a few giggles. We got your back! The overriding focus is always on THEFT. As for TJ Maxx return policy broken items, the ones that have been opened or used cannot be returned. You will also have to give TJ Maxx your name, address, and your signature to complete the transaction, so come prepared to give up some of your personal information. Here we have the answer for you. I'm a customer and I go to the Tj Maxx in Conyers, Georgia. This policy only applies if you bought the item in-store, but if it was purchased online, you can return it for store credit. (Schedule, deals) in 2023, TJ Maxx Dog Friendly Policy in 2023, Latest Update, Does Home Depot Copy, Make Keys 2023 Key Copy Price, Amazon Holidays Pay: Pay Rate & Schedule In 2023. Companies including TJ Maxx, Best Buy, Kohl's, and Urban Outfitters now charge for some mail returns in the US. Think about it. i completely agree with you. For Christs sakes people really?! Return policies of retailers change constantly, and its hard to keep track of them. The company will offer you in-store credit or a refund equivalent to the items current value. At the start of the exchange transaction, you will be requested a valid identity document (I.D. People also ask, what is ZARA return policy without a receipt? It's easier. Our app can help you apply for it. If this person who is bothering you is not the owner make sure you send a letter to that person. (First Class, Priority + More), Does CVS Take Apple Pay in 2022? It has come to our attention that many people are returning items to stores which are same they purchased that are returned by others. Heres how to use our app to request a return in three steps: If you like what we have to offer, know that we can send return request letters to all of these companies and many more: Returns with receipts give you the right to an exchange or refund. Instead, the company will offer customers a sale equivalent to the items current price based on how much they originally purchased it. What Is the T.J. Maxx Return Policy for Items Purchased Online? The store manager told her she had no other option except to quit and then get rehired. It's insulting. Although I did not have a a problems with "United States Cash Advance" I did with a Payday Loan company in Anaheim, Ca.. My mother who had passed away had been doing business with them and I had Power of Attorney. I have been (and am) an employee of TJ Maxx for many years and I am presenting my little complaints on how my store is run. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. After you are done with the checkout, proceed to the Return Policy page to get your return information. But when it comes to returning TJ Maxx to Marshalls, then no, you can only return the item to the chain store where you purchased it. You can also return the items to the original store if it reopens in those 30 days. Now from one day to another i find out that my HEALTH INSURANCE is cancelled. People who intend to shop lift will continue to shop lift even if we provide good customer service. You can use the return label to do this. She is a complete ###! i would just like to say:"if you dont want a hassle getting your money back for a return, KEEP YOUR DAMN RECEIPT IDIOT!" However, TJ Maxx will accept returns in exchange for store However, like most retailers, if you do it too much, it will bring up a red flag on TJ Maxxs end and that could limit you from making any returns in the future, at least for a time. I love fashion so much that I would have loved to do this and the next time I go there, I will ask her about my resume if I run into her or, better yet, I will ask the male manager who seems very nice to customers. Are There Any Exceptions to the T.J. Maxx Return Policy? It's within the return period and I have the receipt. However, clothing and other items purchased at the T.J. Maxx or Marshalls or HomeGoods store can be returned to any T.J. Maxx store. Bringing your items back with receipts is rarely going to trigger any kind of red flags but bringing a ton of items back without a receipt is going to trigger you on TJ Maxxs radar after so many times. I actually gave my resume to one of the managers at the store who kept asking me if I wanted to work there because, at that time, going to TJMaxx was my total social life (and really still is). T J Maxx is so focused on employee theft. I have no ever done this. Don't think they'd last. Also the managers at my store are Jerks. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Plus, pushing customers to return items in-store rather than by mail can actually boost sales, as they have to walk past displays of items when they visit. T.J. Maxx has a policy of not accepting items purchased at one of their stores to be returned to another T.J. Maxx store. You wont have to spend ages waiting in lines at the DMV or in customer support phone queues because DoNotPay will provide an easier way to get what you need. If an item is returned for a reason other than poor quality, it will not be refunded in full. No, we don't have LP in our building but we customer service everyone of our customers and we know most of them by name or face cause we are a small community. Final sales are generally steeply discounted items and there are no returns on these as they are heavily discounted for a reason and TJ Maxx isnt going to make any money on the return side. you drop clothes on the floor and dont pick them up. you are spreading diseases. Dinendra Haria/SOPA Images/LightRocket via Getty Images, Jeffrey Greenberg/Education Images/Universal Images Group via Getty Images, Budrul Chukrut/SOPA Images/LightRocket via Getty Images, Jeffrey Greenberg/Universal Images Group via Getty Images, Jeff Greenberg/Education Images/Universal Images Group via Getty Images, Ari Perilstein/Getty Images for Fabletics, Xavi Lopez/SOPA Images/LightRocket via Getty Images, driving serial returners to view purchases as "risk-free discoveries. what i would like to do, and what you should do, is run. This will surely increase the credibility of your complaint. We also have the latest information on return policies from other major companies, such as eBay, Target, and Walmart. I understand they're watching everything on security cameras. Do you know what TJ Maxx return policy after 30 days is? document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Without a receipt, you can only get store credit, which is subject to certain transfer restrictions. The entire return process is draining, no matter what item you wish to return or to what shop. Yes, over the 2 years I worked at the TJ Maxx in MN, I have met the most stupidest customers. i am also a tj maxx employee. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. Staples shortened its purchase window by five days, accepting returns until January 23 for items purchased since November 13. If you want things to really change, you have to address it with corporate. The comma is used to link the two independent clauses ( ensures that provides) TJ Maxx Return Policy With No Receipt In 2022 TJ Maxx stores allow returns without receipt. 5. They do NOT set the clock back to 0 though you wait out the 6 months. i would not have these people in my home. As a result, the corporation imposes various restrictions on things worth more than $1,000 or specific solder parts. This review was chosen algorithmically as the most valued customer feedback. I was a coordinator for Marshalls and was repeatedly harassed by management for 2 year before quitting. WebFrom what I have gathered, we are not generally supposed to take back used cosmetics according to store policy handed down from corporate. Days of purchase at occasion gowns is online purchases has original form. Cookie Notice I really thought you closed at 10!" Other items that are not accepted for a refund from Home Goods include but may not be limited to: Items that cost more than $1000 Handbags that cost more than $499 Open beauty products Long occasion gowns Used Items Broken Items UNLESS a manager is up front at the registers with me, i will not ask them to confirm the return. I truly do and I agree with you 100% on some of the issues you mentioned. Don't test the makeup. See Also: TJ Maxx Return Policy: Tips and Tricks to Make It Work For You. I removed and to clarify the sentence. I work at a TJMaxx and everything you said sounded like it came straight out of my mouth. this is one of the questions our readers ask a lot. Wow. TJ Maxx return policy for online purchases. Of course, another event we had we called what they call "mall security" well, I can tell you, these mall security can't even do a simple chase after the thieves. i work at tjmaxx also. Information is accurate as of Dec. 14, 2022. It only takes one person to make a change. Or, she felt I was overqualified? I have talked to my HR many many times talked to corporate talk to my district manager and talked to my store manager. I was a CEC for 2 years and I stuck to the return policy and I trained the CEC who took my place along with the FEC's . Teen age kids. PANTS THAT ARE INSIDE OUT. Well, weve got you covered. A link to the confirmation email will be sent to the email address you provided when completing your order. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. We have customers that try to bring back anything from underclothes to chemicals. Swimwear and lingerie come with hygiene tags and if you return them without the hygiene tags still attached as they were when the items left the store, TJ Maxx wont accept them as a returned item. They most likely do not have it or they will put us on hold for 20 min and say the don't have it. I was told to go and find the receipt and then bring it back. T.J.Maxx return policies are especially confusing because they differ significantly based on where you buy the products. That's the way I feel about that. We hardly get any appreciation for all the hard work we do. you generate much more loss than you do profit. I've been there all 3 times. It can be hard to tell which items to buy and what the return policy is. If a company doesn't offer free returns, chances are customers will be put off. I realize this can be a pain in the neck but it's worth $1000.00, no it is no just about money because these people can make life unplesant putting it mildly. Hang in there. You will get a merchandise credit loaded onto a TJ Maxx gift card. Other restrictions can apply, meaning T.J.Maxx can reject your request for any other reason. If you are missing that receipt, you will not be able to return your purchase. I HATE customers that stay after we are closed! But my boss will on anything because he says it keeps them happy and the complaints down. I don't play customers games. However, the reality is not so. But, there are two older ladies at this store I go to that are outright strange and grab the hangers from you when you to the dressing room and I just smile thinking of the great deals I will get. Required fields are marked *. It is only Coach Outlet that charges for mail returns. And stop telling your friends and family to come in for the "hook up" when the manager leaves. Evidently, there are issues between stores? One of the managers their sent all my HEALTH INSURANCE papers to the wrong address. To be clear, some things are not refundable. I think my lawyer would love it. You can't even ask a simple question without getting a stank face from her. I will not take any drugs back at all. With the increase in popularity of discount retailer T.J. Maxx, some customers are worried that they might be able to return items from T.J. Maxx or other TJ Maxx-owned stores to Marshalls or HomeGoods. We once had a mom in our store let their kid carry around an chew on a 10 pound 30 dollar Hershey's bar and then hand it to us slobered on! I believe the writing is on the wall. I was discriminated against, verbally, sexually, and emotionally abused. As for TJ Maxx return policy broken items, the ones that have been opened or used cannot be returned. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. away from a group of people with no manners, no consideration, no proper education or upbringing, no understanding of the mess they leave behind them and no idea how loathsome they are. She was working with another employee who had me wait to find out if it was on sale. I had been interested in being a night stock person but felt badly that she never hardly spoke to me again. I Our rules do change weekly, we're as bipolar as you. They will not be returned, but they can be used to credit merchandise on a TJ Maxx gift certificate. We have five basic elements we absolutely, no questions asked, have to have to make an apprehension and if we don't personally see all five of those elements, those persons are gonna walk out that front door. The same goes for the T.J.Maxx return policy, and thats why DoNotPay is here to present you with all the details. Fraud When you want to return the items, you can have the money sent back to you in the form of a merchandise credit or voucher. The security in my store a joke. This was a stop-gap job for me..even thought for awhile that I might stayI cannot bear the mistreatment of management or the craziness that the allow there customers to impose on us. TJ Maxx is not able to look up receipts for customers and they dont keep track of transactions per customer. Its very important to include a receipt and your packing slip or shipping confirmation email. 1. We have lives people and it shouldn't involve all of us standing around waiting for you to finish shopping after the store is closed! Save my name, email, and website in this browser for the next time I comment. Why are they always gone on the weekends? You cannot return clothing from the brands T.J. Maxx, Marshalls, or HomeGoods to the same store. They no longer detain people. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. For instance, if you purchase an item for $25 and, by the time you return it, the item has dropped to $19.99, you will only get $19.99 for the return. After clicking to create the Gift Card, we have to wait until the product is shipped to our store before we can access the Gift Card and use it. TJ Maxx is a discount clothing retailer, which makes them avery popular option for customers who dont want to pay premium prices for premium brands. Webstandard return policy for items purchased in stores Our customers continue to be our top priority. There's nothing we can do but just let them do what they want, and we get in trouble for what they(customers) do. If you dont get the product that you want on the first go-round, you will be able to bring the item back and get something that is equal in value to the item that you returned. Not to mention ###, yes human feces. While there are a lot of retailers out there who will offer more in exchange for a return without a receipt, TJ Maxx is already a discount outlet. I purchased two that were supposed to be Platinum, however they were not they stated silver on the tags. However, if your return does not meet the companys return requirements, it may be denied at the store managers discretion. The sister brands include: T.J.Maxx issued an update to their returns policy that states that if one of their stores closes down because of COVID-19, you can return the items to another store within 30 days. We've been robbed 3 times by gun point and still nothing. I feel badly for what TJMaxx employees have to deal with. And everything that has been said on this blog regarding understaffed, underpaid, uncleanliness is absolutely true for my store. because at tj maxx, they dont care if you waltz around the entire store, with your little dog on a leash. Returns and exchanges are also possible at the store, saving shipping costs. Customers receive refunds or exchanges according to the terms and conditions for the credit card or other payment method they used. 3. This is because Visa and MasterCard have implemented a policy allowing you to return an item for the purchase price, regardless of the purchase receipt. Employees who start taking things personally and mouthing off about petty things should be put in their place or gotten rid of. Then the legal system takes over. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! There are those who are very nice but we associates mainly deal with pompous ###s who demand having it their way. you are pigs. WebThe TJ Maxx return policy states that customers can return items within 30 days from the date of purchase. You can return items to T.J.Maxx either by: Items purchased online or in store can be returned to any T.J.Maxx store near you. This way, you never have to worry about losing your receipt so long as you save the receipt email in your email provider. WebReach out to our customer survices for help and support. Why? I never receI'ved the papers of course because in dont lI've their no more. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. We are currently one of the stores battling with Ricky Smith and his group. I say let corp. fire me for doing what the say the rules are. Employee and customer. Do you know what TJ Maxx return policy without receipt is? TJ Maxx will only give you a preloaded gift card whether you return it without a receipt within 30-days or not. Tried to go to HR and found outHR IS NOT YOUR FRIEND! Furthermore, they will restrict the number of transactions per individual within one hour. I work in an Oregon tj Maxx store and completely agree with everything you all have said! Customers will receive a refund or an exchange for the bought item(s). i would not want to socialize with these people. you allow them to deface, scratch, chip, draw on, kick, drop, throw and destroy merchandise, so that when a decent customer sees a chair they would like to buy, they dont, because you have ruined it. if a customer asks to speak with a manager about their return, i PRETEND to ask them in my headset, and then tell the customer that my manager agrees with me. I understand that most of that stuff is secondhand and offered at discounted prices but no one wants secondhand service.. That is what I received at the Conyers Tj Maxx. I went to a store in the TJX family (Marshalls) here in MD (Glen Burnie) and never received such bad service, and my family are usually such fans of the TjMaxx/Marshalls. $5 adds up a few million times We take back so much old junk, worn, and thrift-store items Books published in 1962 obviously ain't ours. But I always prove them wrong when I get a chance and i love it. At least we are not alone! They will know that you have returned items without a receipt. you use our bathroom and leave ### all over the toilet seat. We are allowing people who commit fraud to keep committing fraud because we fear them complaining to corporate. Again, customers must show a photo ID for these returns. Who do these cashiers I was held up in line for much longer than necessary. I work at a TJ Maxx Maxx store in California and I have to agree with the TJX associates. My rude customers who say they are gonna call corporate on me I say fine here is the number here is my name.. have them call me when you are through talking to them. Large conglomerates (Multi-billion dollar in the case of TJX NASDAQ trading at around $78 per share) have loss prevention peeps who don't chase down shoplifters to arrest them; that's not their role. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you purchased a gift card, you must present the original gift card on arrival. How Long Do You Have To Wait To Get A Refund? Secondly A girl went to help her Grandparents move from another country and said she wanted to come back to tj maxx when she got back so she was gone for a total of 11 weeks and 6days. The Loss Prevention department does not make the store money. Nothing I guess. Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! The TJ Maxx return policy is both loved and hated at the same time. There is also an in-store return and exchange option at shop branches, which saves you money on shipping. Some beauty items, such as eyeliner or makeup brushes, are often not returnable because of their high price. - Caitlyn Johnson. you were very obviously raised wrong. you set frying pans on the floor next to the purses. I will not name it, but it is store just like yours. The company limits your return policy to three times per year, however, you are allowed to return an item up to three times per year. Now, that's employee savvy - despite all of the challenging extrinsics. 4. You will be asked for this document again when you need to complete the transaction. I understand they're watching everything on security cameras. and our WebReturn Question: Broken Jewelry My mom and grandma bought me a wonderful gold necklace and bracelet set for my birthday less than 30 days ago from TJ MAXX. We don't have any legs to stand on, we just have to do what makes our customers happy. Seems like they need more people like you working in this area!