If your gas water heater isnt making enough hot water, try adjusting the thermostat to a higher setting. Watt Densities: Lower watt densities mean the element stays cooler and will last longer. Electric tall water heater provides an ample supply of hot water for households with 3 to 5 people. The top element has . John Bryant, You really should have posted this as a new question, instead of a comment in an answer a year old to get answered by more ifixit volunteers. 2. . That is in the shower, not with my better half. No it can not. Quickly loosen the element with the wrench first and then with your hand. . Must check every element which are parts of main after installed. On a duel element residential water heater, both elements do not heat at the same time. Most manufacturers recommend changing the lower thermostat setting, while leaving the upper thermostat at the factory setting. Rheems light-duty commercial electric water. CAUTION: The presence of water in the piping and water heater does not provide sufficient conduction for a ground. This model comes with 2 4500-Watt stainless steel heating elements. READ ALL INSTRUCTIONS BEFORE USING. Do not plug the relief valve outlet. Isolated tank design reduces conductive heat loss, Dual 5500 or dual 4500 watt copper heating elements, FHR: 52 - 63 gallons, based on gallon capacity, Indicates heating element and thermostat operation, Premium grade anode rod provides long-lasting tank protection, High performance and lower operating cost, Compliant with many electric utility incentive programs, Electric junction box located above heating elements for easy installation, Over-temperature protector cuts off power in excess temperature situations, Temperature and pressure relief valve included. 0000019645 00000 n Cold water inlet temperature may be colder during the winter months. Status Lights and Diagnostics (if installed) This water heater may be equipped with status lights located on the top cavity cover. . Jun 27, 2017 by SZQ8l2)&5O ~!d3+,|*Kdz2MaW)K@D)z . unit's lower element light is not lit and the water . Use of this site is subject to certain Terms Of Use. Electric medium water heater provides an ample supply of hot water for households with 2 to 4 people. My T&P valve was leaking, and I replace it with a brand new one seemingly without issue. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. Common. That's what we thought, and we changed all that to new, but with no luck. If replacing the thermostat, take a digital picture of the thermostats wiring before removing the wiring and the bad part. Its probably time for a new water heater. Once it reaches the set temperature, it will shut off and then send power to the lower element. Manual reset limit (ECO). F ! If the circuit breaker in your electrical panel is in the Off position, turn it to the On position. This website is using a security service to protect itself from online attacks. But then the next day the problem returned, and now once again there seems to be no way to get the upper thermostat to engage the upper element. They sometimes burn out. Install the new thermostat. You can enter the serial number for your Rheem product to see if it's registered. C = 150. Place a bucket on the floor beneath the valve or hang a light bucket from it, and if there is only water in the bucket the next time it leaks, youve found the source. To replace the heating element in a Rheem water heater, the installer removes the old element and screws the new one into its place. Turn off power and water to the unit, and turn off the well pump, if applicable. IMPORTANT SAFETY INFORMATION. If the water heater is to remain idle for an extended period of time, the power and water to the appliance should be turned off to conserve energy and prevent a build-up of dangerous hydrogen gas. Cavity Insert Instructions The following instructions are intended for qualified service personnel ONLY, and should only be done when necessary. A few hours later, it was leaking again. All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. Now on the third one, the relief valve is allowing water to accumulate at the top and where the electrical connections are located. DoItYourself.com, founded in 1995, is the leading independent home improvement and repair website. The Rheem Gladiator 50 Gal. 0000023257 00000 n Be sure to check the reset button/limit switch located above or near the upper element. An electronic LED system indicates element and thermostat operation. CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). Plastic Water Heater Pans with PVC Drain Connection (Case of 20), The Rheem Gladiator 50 Gal. In order to drain the water heater, turn off the cold water supply. Checked power, reset the breaker, has power on both the elements. Be careful not to overtighten it. Worked great! Hi Rays and thank you for your question. If the unit still doesnt make enough hot water, it is either undersized for your needs, partially filled with mineral sediment or has a plugged gas valve. Its self-cleaning feature prolongs tank life and maintains the water heater's efficiency. I can't seem to get power to the lower element of my electric hot water heater the top one reads fine but the bottom one does not. Finally an explanation on why the top element alone burning out can result in zero hot water even though there's a healthy lower element there. Use & Care Manual With Installation Instructions for the Installer Electric Residential Water Heaters Single and Double Element Models, Residential 2055 Gallon The purpose of this manual is twofold: one, to provide the installer with the basic directions and recommendations for the proper installation and adjustment of the water heater; and two, for the owneroperator, to explain the features, operation, safety precautions, maintenance and troubleshooting of the water heater. electric water. REGULATIONS PROHIBIT THE SALE, SHIPMENT OR INSTALLATION OF THIS WATER HEATER IN A STATE THAT REQUIRES DEMAND RESPONSE WATER HEATERS. The water drained from the tank may be hot enough to present a scald hazard and should be directed to a suitable drain to prevent injury or damage. oldturkey03. The purpose of these lights are to indicate the power and element status of the water heater. A: Hi Rays and thank you for your question. Rumbling noiseWater conditions in your home caused a build up of scale or mineral deposits on the heating elements. 0000007980 00000 n CAUTION: Ensure the T&P Valve opening is not obstructed by the insulation. Area free of flammable vapors. If the unit has a pilot light (see your manual), check to see if it is lit. Heres a list of the most common Rheem water heater problems to look for. The fittings are electro zinc plated and polypropylene lined. C. Operating the water heater. The two gas units both come in 40 and 50 gallon capacities, with an energy factor of .62. Jul 1, 2019 by Once I knew it was working I re-set the upper one to the desired temperature. Initially things were fine, but when cold weather set in I started to notice very inconsistent results with my available hot water. Water is too hotThe thermostat is set too high. Models range from 30 Gal. All models shipped in simultaneous configuration. Rattling noise during periods of water usageInternal heat trap fittings in operation. Rhona Langridge. Immediately the upper light came on and the upper element engaged. Turn off the pumps circuit, if you have a well and pump. All models shipped in simultaneous configuration. Easily convert standard models from simultaneous to non-simultaneous and single phase to three phase. After the top cover removes, the sponge was wet. Since deadly carbon monoxide (CO) is a byproduct of the combustion of natural gas and propane, it is important to install a CO detector near a gas water heater. Slip the insulation cover over the T&P Valve through the center hole and align the hole in the side with the opening of the T&P Valve. They apply to any brand water heater. 1) Power on and bottom element presently heating water. To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. Calling a Rheem water repair technician is an affordable way to avoid serious injury. Since installation, I noticed that within 5 minutes in the shower (1.75 gallon per min showerhead), the temperature drops anywhere from 7 to 10 degrees. Installed myself in less than an hour and works great. It was a bit taller than the old one but only by about 2 so no problem. Replaced a less than three year old water heater of the exact same model due to the bottom rusting out. You're using hot water faster than it can make it. The manual has detailed instructions. If your hot water tank is only producing lukewarm water and both the elements read right and you set the temp to the hottest it can get you probably have a leak somewhere. The fittings are electro zinc plated and polypropylene lined. The upper one heats the water in the upper part of the tank first. If it is midway between the two, it has been tripped. oldturkey03. Remove the jacket access panel(s) and insulation. C 1 FIG. Isolated tank design reduces conductive heat loss. Be careful with this site. After some troubleshooting on the phone with a multi-meter, Rheem sent a replacement upper thermostat. Rheem. Setting the water to a higher temperature increases the risk of scalding. Great information, this really clarified what I thought it was a problem. Here are additional warnings: If you didn't find the issue youre having here or these steps dont solve it, a service technician can help. All parts orders should include: ! Water Connections . They are available in 3kW through 12kW and in 208, 240, 277 and 480 Voltages. Refer repairs to qualified service personnel. My neighbor, who is a commercial plumber installed it. Colin Flemington. Adjust it to a higher temperature, but no higher than 120F. CAUTION: For your safety DO NOT attempt repair of electrical wiring, thermostat(s), heating elements or other operating controls. 8 Operating Instructions Safety Controls . . 0000001331 00000 n Reinstall the insulation and access panels and turn on the circuit breaker. If you use propane, your tank might be empty. 2000-2022 Home Depot. This uses less electricity, lowering your electricity bill. When you need a smart, dependable contractor or plumber, count on our team of independent professionals for your heating, cooling and water heating needs. 0000082488 00000 n Make sure you have no running water in your or outside of your house and go check the meter and see if its spinning and if it is you need to go into your crawl and find your leak. Water temperatures above 125F can cause severe burns or death from scalding. Electric medium water heater provides an ample supply of hot water for households with 3 to 5 people. Your response was very helpful! Click here to log in to MyRheem to browse our product training library. 0000021356 00000 n At Rheem, we strive to innovatebest-in-class products to lead the industryin environmental improvements. Evacuate your home, and call a repair technician or the gas company. Thats what the chart in the . A tripped circuit breaker will shut down an electric heater and gas models that use electricity. The replacment helped for a short while, but then the problems returned. Place a couple towels on the floor if replacing an element. It is leaked. Apr 19, 2021 by Website operating problems contact Webmaster. . You checked the fuses to those lines? The second one has incomplete threads on the cold side and needed to be returned. . These water heater are either complete junk or HomeDepot received a batch of crap. Except for one thing I found. Turn off the double 240V circuit in the electrical panel for the water heater. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. Relief Valve Insulation Installation ! Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater. I use this webpage to test my water heater: http://waterheatertimer.org/How-to-test-. PERFORMANCE PLUS High Efficiency electric water heaters are engineered for longer life and feature an electronic LED system Efficiency.93 UEF - US.96 EF - Canada; Isolated tank design reduces conductive heat loss; Dual 5500 or dual 4500 watt copper heating elements; 61 or 97 watts loss on Canadian models; Performance For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. However posting my message yesterday I discovered that I am getting hot water at my sinks - It's just the showers that are the problem. . That night the water was nice and hot. Safety Information Safety Precautions. On a 240 volt water heater, there will always be 120 volts to both elements. A: Hi JoeB and thank you for your question. Since replacing it involves the potential for a gas leak if not handled properly, consider calling a repair technician for the work. The purpose of these lights are to indicate the power and element status of the water heater. Changed lower element and Ask an Expert Home Improvement Questions HVAC Questions Rick, HVAC Supervisor Satisfied Customers Rick is online now Related HVAC Questions My water heater is not heating water. Check the wires running power from the top element to the bottom one. PAGE 15 New heater will shutdown the water and electric until service is done! WARNING! . 5 Proof of the original purchase date is needed to obtain service under the warranty. Staple sales slip or cancelled check here. The thermostat may be set set too low. Using a wrench, loosen the old valve by turning left/counter-clockwise. You may freely link to this site, and use it for non-commercial use subject to our terms of use. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Pack Size 1 Wattage (watts) 5500 Finish Family Gray Minimum Temperature (F) 90 Maximum Temperature (F) 150 Water Connection Size (in.) Featuring System Sentinel, a self diagnostic LED system that alerts the user to the operating status of the heater. Related Troubleshooting Pages:Rheem Air Conditioner Troubleshooting, Rheem Furnace Troubleshooting, Rheem Water Heater Troubleshooting. 0000020868 00000 n 1) Power on and heating cycle complete. %PDF-1.5 % Installing the water heater. Opened the top cover because the felt water was too hot and tried to reduce the temperature. . Turn off the circuit breaker to the water heater. All Rights Reserved, Rheem Water Heater Troubleshooting - Common Problems and Solutions, Rheem Water Heater Troubleshooting Summary, If the water from the hot tap goes cold, give a gas unit 15 minutes and an. 0000019298 00000 n Problem Possible Causes What To Do Rumbling noise Water conditions in your home caused a build up of scale or mineral deposits on the heating elements. Performance Plus 50 Gal. The Power to Protect: Features the LeakGuard Auto Shutoff Valve, which engages in the unlikely event a leak is detected, to protect your home from water damage. If you have no idea of how to choose the right element, this article may be helpful. Allow the water to heat up. DANGER: There is a hot water scald potential if the thermostat is set too high. This is normal. Pull it out quickly, insert the new element, and hand-tighten it. If you smell gas around a gas water heater, turn off the gas valve and dont ignite anything. Power Upper Element Lower Element Possible light combinations and methods to determine proper function of water heater are shown below. As a Performance Platinum, the Gladiator has a 12-year limited tank and parts warranty plus a 3-year in home labor warranty. Installation Instructions Location. Thermal Expansion Determine if a check valve exists in the inlet water line. . In the warm months things seem to be fine. We had 9 people at our home over Christmas and never had a hot water issue. 213.32.24.66 Installing the water heater. Remove and clean the heating elements. . Insulation blankets, available to the general public, for external use on electric water heaters are not necessary. Rheem water heater troubleshooting allows you to find pressure relief valve to some common issues or indicates professional repair or replacement is needed. . Spring came and again things were fine so I forgot about it. Then, use the wrench to tighten it until there are no leaks. . 0000018041 00000 n Simple and easy to read. If youre getting some hot water, and you can hear the unit heating, check the thermostat set point. Replace fuse or reset circuit breaker. Questions of a Do It Yourself nature should be submitted to our "DoItYourself.com Community Forums". Local store prices may vary from those displayed. We formed this web site so consumers could have an educational place to go for good, solid information. Only take Rheem water heater troubleshooting steps youre knowledgeable about and comfortable with. 0000018992 00000 n Feedback on the rain performance hot water heater. Be sure to read and follow the warnings outlined on the label pictured below. 0000022393 00000 n . Ed Lauren. If I had done the install myself I might have thought the lower element was defective. Medium 9 Year 4500/4500-Watt Elements Electric Water Heater with LED Indicator. Gas: Check if the gas valve has been turned off. FHR: 52 - 63 gallons, based on gallon capacity. HYDROGEN GAS IS EXTREMELY FLAMMABLE!! Answer Summary Gaztech1 here,I am ready to assist you with your issue. Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. The temperature of the water in the water heater can be regulated by setting the temperature dial of the adjustable surface mounted thermostat(s) located behind the jacket access panel(s). I just bought and had a plumber install yesterday a Rheem Performance Electric Hot Water Heater Plus 50 gal, 5500/5500 W heating elements, LED lights; model XE50MO9EL55U1. 0000001706 00000 n The upper element heats the upper portion of the water column. . The basic operation of a two thermostat system (upper and lower) on an electric water heater of 240 volt supply is as follows: Only one element will come on at any one time. 0000008643 00000 n . Remove the access cover panels located on the side of the tank. Reliance 606 40 Gallon electric. Thanks. @blaisewerner. . . If you replaced an electric element, remove the cover to it, and check/tighten the element if necessary. Do the same with the wrench when replacing a heating element. They are available in 3kW through 12kW and in 208-Volt, 240-Volt, 277-Volt and 480-Volt. ()egbG*46,3V ~5X.Ki@. . John Bryant, Same here Top is fine and makes hot water, Aug 2, 2020 by @jrbryant so you have a water heater where the bottom element is not working? Installation Checklist A. Non-metallic piping, dielectric unions, flexible connectors etc. If the valve leaks because it is too loose, tighten it another quarter to half a turn. The non-metallic tank eliminates rust and corrosion that leads to leaks in typical tank water heaters. . Indoors and protected from freezing temperatures. This tank is backed by a lifetime warranty (with registration) and eliminates the hassle of periodically replacing your water heater. Jun 27, 2017 by 2: pdf: 885.43KB: View Full View Download Featured Content 1 Rheem s performance; 2 Call 1 800 homedepot; . If your home is in a state that requires Demand Response water heaters, please select an approved Demand Response model available on homedepot.com. Local codes shall govern the installation of relief valves. v3bcwkJyt81Pg_bpr5b? I use this webpage to test my water heater: http://waterheatertimer.org/How-to-test- New thermostats, new bottom element. E FIG. 0000001833 00000 n A check valve located in the cold water inlet line can cause what is referred to as a closed water system. The Power to Control: integrated EcoNet Wi-Fi enables management of water temperature, tracking of energy usage and monitoring from your phone. Price and it working good. Related Parts Pages:Rheem Air Conditioner Parts, Rheem Furnace Parts, Rheem Water Heater Parts. After 9 days have hot water again. I ended up just turning the lower thermostat to 150 and lived with it like that as we could get by that way. Was this answer helpful? We are not trying to sell you anything. UPPER THERMOSTAT & HIGH TEMP. 1) Power on and bottom element presently heating water. art description (as noted below) and P number of parts desired. 0000001016 00000 n Turn it all the way to Off, and then turn it to the On position.